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Sunday |
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10:00 - 4:00 |
Room 6
1st Floor |
AVS
Telephony Manager - Station
Admininistration
Global Knowledge |
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Captain's Quarters
Pool level |
AVS
Call Pilot Administration
Global Knowledge |
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Monday |
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8:30 - 9:30 |
Room 1 |
Is Your Converged Network Secure & Green?
Michael Oh and Tom Desilets - Heavy Water (repeated) |
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Room 2 |
Ensuring IP Voice Quality in a Hetero- geneous Enterprise
Environment
Dony Sheppard - Net IQ (repeated) |
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Room 3 |
Nortel CS 1000 Update
Dave Olsen & Mark Shaneor - Nortel (repeated) |
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Room 4 |
SIP'n Coffee - A Carrier’s
Offering and How to Make it Work
Kate Jaffe CSG Global (repeated) |
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Room 6 |
Call Accounting in the Wireless World
Jon Giberson - Connections |
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9:30 - 9:45 |
Break |
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9:45 - 10:45 |
Room 1 |
Successful
Wireless Management (Part 1)
Scott Jonaz - Telebright (repeated) |
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Room 2 |
Call Pilot Application Builder (Part 1)
Denise Conroy - Prizm Light |
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Room 3 |
E911 Update
Mike Anderson - 911Etc |
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Room 4 |
Telephone Fraud-Watching out for Hidden Charges Live
Demo
Mark McDade - Swisscom |
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Room 6 |
Intro to Project Management
Marv Egolf -
LGM
Enterprises / CACI Intl. |
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10:45 - 11:00 |
Break |
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11:00 - 12:00 |
Room 1 |
Successful
Wireless Management (Part 2)
Scott Jonaz - Telebright |
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Room 2 |
Call Pilot Application Builder (Part 2)
Denise Conroy - Prizm Light |
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Room 3 |
Multimedia Contact Center - Live Demo
Gary Lieberman - Nortel |
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Room 4 |
Avoiding Critical 911 Mistakes - Live Demo
Michael Callaghan - eTelemetry (repeated) |
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Room 6 |
Management Discussion Topics
John Wassenbergh - Sound Communications |
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12:00 - 2:00 |
Lunch |
Keynote Speaker - Joseph Quigley |
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2:00 - 3:00 |
Room 1 |
Nuggets of Knowledge for Newcomers
Gail Baugher - Global Knowledge |
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Room 2 |
The Converged Office - A Reality at Last
Joe Pacuska - Nortel (repeated) |
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Room 3 |
Too Much Power - Too Much Heat - Keeping Equipment Happy
Ernie Schirmer - Acentech (repeated) |
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Room 4 |
Bridging Yesterdays & Tomorrow's Technologies
Derek Lanham - Inova Health Sys. |
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Room 6 |
The Human Side of Convergence - Voice/Data Teams Working Together
Mary Powell |
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Tuesday |
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8:30 - 9:30 |
Room 1 |
Successful
Wireless Management (Part 1)
Scott Jonaz - Telebright (repeated) |
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Room 2 |
Installing, Testing, Maintaining a Communications Network
Live Demo/Hands on (Part 1)
Bob Mahr - Techni-Tool |
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Room 3 |
Ethernet and TDM- the Basics (Part 1)
Ernie Schirmer - Acentech |
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Room 4 |
Multimedia Contact Center
Gary Lieberman - Nortel |
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Room 6 |
Secure, Baseline and Optimize your PSTN Edge
Joe O'Donnell - SecureLogix (repeated) |
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9:30 - 9:45 |
Break |
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9:45 - 10:45 |
Room 1 |
Successful
Wireless Management (Part 2)
Scott Jonasz - Telebright |
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Room 2 |
Installing, Testing, Maintaining a Communications Network
Live Demo/Hands on (Part 2)
Bob Mahr - Techni-Tool |
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Room 3 |
Ethernet and TDM - The Basics (Part 2)
Ernie Schirmer - Acentech |
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Room 4 |
Is Your Converged Network Secure & Green?
Michael Oh and Tom Desilets - Heavy Water |
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Room 6 |
Avoiding Critical 911 Mistakes - Live Demo
Michael Callaghan - eTelemetry (repeated) |
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10:45 - 11:00 |
Break |
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11:00 - 11:45 |
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CEC Regional Annual Meeting |
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12:00 - 1:00 |
Lunch |
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3:45 - 4:45 |
Room 1 |
Leveraging Your Switchboard Call Handling - Live
Demo
Craig Murray - Datapulse |
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Room 2 |
The Converged Office A Reality at Last
Joe Pacuska - Nortel (repeated) |
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Room 3 |
Hottest Tech Trends of 2009
Kelley McGowan - Heavy Water |
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Room 4 |
Big Demands, Small Resources
Geoff Tritsch - Vantage Technology Consulting |
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Room 6 |
VoIP and SIP Technology
and How to Leverage Your TDM Nortel
Enterprise System
Sean Robertson - Computer Telephony Distributing |
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Wednesday |
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7:00 - 9:00 |
Breakfast |
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8:00 - 9:00 |
Room 1 |
Introduction to Networking (Part 1)
MJ Evenson - Nortel |
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Room 2 |
Nortel voice on a Cisco Network (Part 1)
Michael Oh - Heavy Water |
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9:00 - 10:00 |
Room 1 |
Introduction to Networking (Part 2)
MJ Evenson - Nortel |
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Room 2 |
Nortel voice on a Cisco Network (Part 2)
Michael Oh - Heavy Water |
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Room 3 |
Too Much Power - Too Much Heat - Keeping Equipment Happy
Ernie Schirmer - Acentech (repeated) |
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Room 4 |
Developing Information Security Programs Specific to VoIP
David Pearson - 215 Secure (repeated) |
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Room 6 |
Nortel CS 2100 Update
Dave Olsen & Mark Shaneor - Nortel (repeated) |
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10:00 - 10:15 |
Break |
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10:15 - 11:15 |
Room 1 |
Introduction to Networking (Part 3)
MJ Evenson - Nortel |
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Room 2 |
Nortel voice on a Cisco Network (Part 3)
Michael Oh - Heavy Water |
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Room 3 |
Secure, Baseline and Optimize your PSTN Edge
Joe O'Donnell - SecureLogix (repeated) |
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Room 4 |
Ensuring IP Voice Quality in a Heterogeneous Enterprise Environment
Dony Sheppard - Net IQ (repeated) |
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Room 6 |
Call Accounting in the Wireless World
Jon Giberson - Connections (repeated) |
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11:45 - 1:15 |
Lunch |
Special Keynote - Lynne Breil |
Harrisburg-Hershey Hotel
● Harrisburg, PA
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